Internet privacy statement

View our Consumer Privacy Policy.

Your internet privacy concerns are important to us. That is why we have established policies and procedures concerning the collection, use and security of the information that you provide us over the internet.

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Click on the link below to jump to a particular section:

» Personally identifiable information
» Web usage analysis and "web beacons"
» Use of "cookies"
» What you can do
» Questions or concerns? Call us.

Personally identifiable information

In some areas of our web site, we may request that you provide personally identifiable information, including your name, address, e-mail address, telephone number, social security number or policy/contract number. It is our policy to limit the collection and storage of personal information to data that is necessary for us to administer our business, provide you with quality service and offer you opportunities we think might be of interest.

Whenever you supply your e-mail address to us, it is kept in confidence and used solely to answer your inquiry or comply with your request. We will not exchange your e-mail address with anyone outside of our company unless you specifically and expressly request us to do so.

If you provide personal information to us via our web site, we will not disclose that information outside of our company and the companies involved in administering or providing services in connection with our insurance products unless we are required to do so by law or we have your express authorization to release the information. We will disclose information in compliance with applicable laws and regulations and will require the recipient to protect the information and use it only for the purpose provided.

Your personal information is accessed only by our associates responsible for completing your request, transaction or e-mailed questions.

Web usage analysis and "web beacons"

We use uses web tracking software to collect the name of the domain from which you access the internet, the site from which you came in to LifeBenefits and the pages you visit while using LifeBenefits. A "web beacon" is a method used to record this information. Data collected is stored and processed within our secure network. This information is used for internal analysis only and helps us improve the content and functionality of our web site for your future business.

Use of "cookies"

We send internet visitors "cookies." A cookie is a small data file sent by the site to your browser, which may then be stored on your hard drive. Our cookie enables the site to recognize you if you have utilized certain site features. In addition, the cookie may recall information so that you do not have to re-submit it, and also automatically updates site information. Cookies issued by our company will expire after you log out and are not used to track your other internet activities.

Our site's registration form requires users to give us unique identifiers (like their user ID and password). Unique identifiers (such as user ID) are collected to verify the user's identity.

Certain browsers have settings that allow you to turn on a "do not track" feature. This Website does not currently support "do not track" and will not honor your web browser's "do not track" signal. Additionally, we may from time to time use third party service providers to track and analyze usage of our website and mobile applications. The third party service providers may place their own cookies to assist in tracking this website and mobile application usage. These third party service providers are provided no personally identifiable information by this Website.

We do not participate in tracking networks and do not intentionally or knowingly allow other parties to collect personally-identifiable information about your on-line activities over time and across different websites, when you visit the sites or use any of the services. We do not, however, have control over third parties' activities, including if a third party accesses information based on your visit to our website.

What you can do

To further protect your security while using LifeBenefits, there are important measures you can take:

  • Protect your password. Please don't share your password with anyone. If at any time the security of your password is in question, immediately call us (866-293-6047) to change it. If you've lost or forgotten your password, call us and request a new password. A new password will then be mailed by us within two business days of your request.
  • Protect your trail of transactions. If you're accessing this service at a location where others may be using the site after you do, please be aware that your trail of transactions will appear through your "caching" function. You can eliminate this potential problem by turning off caching on your browser before viewing the site and clearing your history when shutting down your browser before leaving your computer. Consult your browser vendor for specific instructions.

Questions or concerns? Call us.

If you become concerned that your account information maintained is incorrect, please contact us by calling 866-293-6047 or use the Contact Us section of the site, and we will review and update our records.

This privacy statement is effective as of February 28, 2014. We may change this Statement from time to time. If we decide to change our Privacy Statement, we will post those changes on this web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.

This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.